Community Heritage Grants

Not-for-profit, incorporated organisations in Penrith Valley may be eligible to receive grants of up to $15,000 from the National Library of Australia in the category of ‘Environment Conservation & Heritage’.
The purpose of the grants is to identify Australian cultural heritage collections which are publicly accessible, locally held and nationally significant.
Organisations may apply for more than one project provided the combined value is no more than $15,000 and can be completed within one year.
All grant applications must be in before May 6 2011 and you may send your application from March 1.
Below are some more details of the eligibility of the grants.
Limitations: The following projects are ineligible for CHG funding:
• In-house salaries and volunteer labour costs • Publishing projects • Exhibition research, interpretation and signage, and design • Collecting projects • Oral histories - recording or transcribing • Memorials and plaques • Interpretive signage or heritage trails • Capital works, repairs and improvements to existing buildings • Microfilming of newspapers or magazines • Family history research • Emergency activities • Activities that are in progress or have been completed
• Private collections.
Who can apply: A not-for-profit, incorporated organisation that:
• owns or manages a collection of nationally significant material;
• is accessible to the general public ('access' can be for research, via the Internet, or on temporary or permanent exhibition).
Examples of not-for-profit, incorporated organisations which are encouraged to apply are:
• Archives • Art galleries • Community groups • Genealogical societies • Historical societies
• Indigenous groups • Migrant community groups • Museums • Professional associations
• Public libraries • Religious groups.
How to apply: Mail, Email
For further Information go to:
Website: http://www.nla.gov.au/chg/index.html
Contact Details:The CHG Coordinator National Library of Australia
Email: chg@nla.gov.au
Telephone: (02) 6262 1147

Plan your family fun at Kingswood

Take advantage of free amusements for the whole family and head to Wainwright Park for Kingswood Family Fun Day on Saturday 12 February from 10am to 2pm.
Penrith City Mayor Kevin Crameri OAM said: “It will be great to see families out and about for Family Fun Day, enjoying a range of open air activities.
“All residents are welcome to take part in the entertainment, which will include a jumping castle, face painting and youth activities. Lunch is provided with a free barbeque.
“Council is delighted to join with local services to provide lively activities that encourage families to socialise with their neighbours and have fun in their local area,” Councillor Crameri said.
Family Fun Day is part of Council’s Neighbourhood Renewal Program, which aims to make communities more vibrant and culturally enticing for residents. The event will also be an opportunity for the community to tell Council what they want in their local area.
Wainwright Park is located on the corner of Bringelly Road and Orth Street, Kingswood.
Kingswood Family Fun Day is provided by Penrith City Council, with the support of Mission Bronte Child and Family Services, BTG St Marys, Kingswood Anglican Church and Fusion Youth Services. For more details contact Council’s Community Engagement Officer on 4732 8052.

AUSSIEHOST ONE DAY CUSTOMER SERVICE WORKSHOPS

One of the keys to success is ensuring that staff are trained and ready to manage the demands of service delivery in a hopefully busy and exciting 2011.
The AussieHost One Day Customer Service training program is specifically tailored for businesses to maximise sales potential by preparing new and existing staff for selling and service.
We are offering a program on Friday 11th March 2011 at the Australian Hotel Association Training Rooms, Level 15, Hudson House, 131 Macquarie St, Sydney. Parking is recommended in the Opera House Carpark at 2 Macquarie St which offers an early-bird rate of $16 for the day if you enter between 6:00am and 10:00am and exit between 3:00pm and 7:30pm.
The course runs from 8.45am for 9.00am start with conclusion at 4.30pm. The objective is to cover the following critical service aspects:
1. Identify the importance of good customer service to Australia and the role they play.
2. Meet and greet to customer in an appropriate manner,
3. Understand the importance of high standard of workplace and personal presentation.
4. Use all forms of communication to communicate clearly with the customer and make a good first impression.
5. Listen effectively to customers and understand their individual needs.
6. Use effective techniques to handle customer complaints and dissatisfaction.
7. Increase their professionalism and price in providing service to their customers and community
For more information please see the attached PDF.
SPECIAL OFFER: $195 per person inc GST for full day program (normally $295.00 per person).
To register please contact Karina Groth, AussieHost Coordinator on 0401 276 428 or aussiehost@ticnsw.com.au

TOURISM BUSINESS MENTORING PROGRAM

A special offer for tourism operators! Representing $3000 worth of value for only $500!
Are you ready to take the next step in your business and need a helping hand? Small business operators have the opportunity to be part of a Tourism Business Mentoring Program in Greater Sydney, thanks to a $20,000 NSW Government grant awarded to the Tourism Industry Council NSW.
The program includes 15 hours of small-group business skills workshops, ten hours of specialist mentoring, work on a special business project and two networking events. This program has a focus on local tourism operators within the Greater Sydney and Sydney regions.
Ken Corbett, Chairman of TICNSW said the program caters for up to 25 tourism business owners who were looking for strategies and skills to help take their businesses to the next level, with the added advantage of having a business mentor to support you through the program.
“We are looking for business owners who have been in business for a few years and feel they need some support and direction to grow their enterprise. This mentoring program, supported by industry specialists, targets the growing tourism sector in Greater Sydney,” Mr Corbett said.
The program which will commence on 1st March includes a series of customised workshops coupled with mentoring offering experienced business people who can offer practical support. Workshops will include Business Planning, Financial Fundamentals, Marketing, AussieHost Customer Service and Strategic Selling Skills.
NSW Small Business Minister, Frank Terenzini said, “The objective of the Business Mentoring Program is to improve business development, networking and growth opportunities for NSW small businesses. The program helps tourism businesses plan a growth strategy and address business challenges.”
The Business Mentoring Program runs from 1st March to 14th June 2011 at Mercure Sydney Parramatta and is a program conducted by the Tourism Industry Council NSW. Business owners who are interested are encouraged to contact Karina Groth on 0401 276 428 or email aussiehost@ticnsw.com.au for further information.